Ticket ID: 21725
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Creation Date: 6/11/2015 7:47 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.8.1686
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Language: English
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Views: 26534
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Last Modification Date: 7/16/2015 10:40 AM
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Platform:
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Level: Closed
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Support Request: Google Maps Crashes
Whenever I navigate to the Google Maps site, the page begins to load and then freezes and SiteKiosk restarts.
I have tried this is both the Restricted User Account and in the Administrator Accounts in both the Start Once and Auto Start Modes and get the same result in all modes. I have 4 PC's running the Site Kiosk Software and all of them are showing the same error.
I can access the Google Maps website outside of the SiteKiosk Shell no problems in both the restricted and administrator user.
So I have done the following:
1. Set the System Security to Unprotected
2. Logged in as the Restricted User
3. Can Access the website through IE OUTSIDE of SiteKiosk
4. Launch SiteKiosk in both Auto and Once Only mode and Google Maps freezes and SiteKiosk crashes.
Please help as my client is very unhappy and needs this resolved.
Andrew