Ticket ID: 21745 Creation Date: 6/23/2015 12:01 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.7 Language: English
Views: 26656 Last Modification Date: 7/21/2015 5:19 PM Platform:
Level: Closed

Support Request: Track website session

Description

Hi

Is there a way to track the duration of each website visited using SiteKiosk?

Thanks
Candy Yap

Answer: (2)
Re: Track website session 6/23/2015 4:30 PM
Using SiteRemote, you can track which URLs have been visited but not the duration of time spent at that URL. SiteRemote also has a number of other usage reporting options available regarding sessions, machine popularity etc. SiteRemote is free to evaluate at www.siteremote.net.
Re: Track website session 6/23/2015 4:44 PM
Hello,

There isn't a specific report to display the duration in which a user has visited an individual website. However, this information can be obtained from the SiteKiosk log files:

The SiteKiosk logfiles will record every action performed in SiteKiosk with exact-to-the-second accuracy. The logfiles are also used as the basis for extensive user and sales statistics which you can create with the help of SiteRemote .

By default, the log files are saved as a Year-Month-Day.txt file to the subfolder "Logfiles" which is located in the SiteKiosk installation folder. The preset file path is :
C://programfiles/sitekiosk/logfiles

You can track the session usage on the SiteKiosk machines by using the SiteRemote.

All information provided by the kiosk and your Operating System are stored in the log files (Program files > SiteKiosk > Log files). The usage activity on the Kiosk will be written to the log files, hence allowing you to create usage reports in SiteRemote.

All options relating to creating content for reports will be found under the "Reports" tab. When creating a report, you can click the "customize" link beside "Usage" and this will give you specific information you would like to be included in the reports.
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